Return Policy for V380 IP Camera BD

At V380 IP Camera BD, we strive to ensure your satisfaction with our products. If you are not completely satisfied with your purchase, please review our return policy below.

1. Return Eligibility

• Time Frame: You may return items within 7 days of the purchase date for a full refund or exchange.
• Condition: Items must be in their original packaging, unused, and in the same condition as received. All accessories, manuals, and documentation must be included.

2. Non-Returnable Items

Certain items are non-returnable, including:

• Products marked as "final sale."
• Opened software or digital downloads.

3. Return Process

To initiate a return:

1. Contact Us: Email us or call us at our Phone Number to request a return authorization.
2. Pack Your Item: Securely pack the item in its original packaging.
3. Ship the Item: Include the return authorization and ship the item to the address provided by our customer service team. You are responsible for return shipping costs unless the item is defective or incorrect.

4. Refunds

• Processing Time: Refunds will be processed within 7-10 business days after we receive your returned item.
• Method: Refunds will be issued to the original payment method used for the purchase.

5. Exchanges

If you wish to exchange a product, please follow the return process and place a new order for the desired item.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us while receiving the product. We will arrange for a replacement or refund at no additional cost to you.

7. Contact Us

If you have any questions about our return policy, please reach out to us at:

V380 IP Camera BD
Email: v380ipcamera.bd@gmail.com
Phone: +8801886-663396

Address:

*Corporate Office: Plot: 984, Road-15, Av-2, Mirpur DOHS, Dhaka

*Wearhouse: 134, New Elephant Road, Dhaka

*Showroom: 420, South Banasree Main Road, Dhaka